Booking Conditions

These terms and conditions for training courses are the entire agreement between Surefire Training and the client in respect of Training Courses and no variation shall be effective unless such variation is in writing and signed by Surefire and the Client. Verbal agreements will not form part of these terms. These terms override any other terms stipulated or referred to by Surefire or the Client
Surefire agrees to deliver Training Courses in a professional manner using every care to accomplish a satisfactory service and shall at its own expense supply the Client with necessary documents or other materials and all necessary data relating to the Training Courses in accordance with these terms. Surefire shall ensure the accuracy of all material provided by Surefire.
Surefire shall be responsible for the provision of training equipment including training manuals, training video tapes and training aids.
Surefire shall provide all training delegate handouts for all training courses including any supporting material required save as otherwise agreed between Surefire and the Client.
In the event that no delegates attend a confirmed Training Course the trainer will wait at the training venue for one hour or until instructed to leave by the Client or Surefire.
The Client will provide the venue for the Training Courses unless otherwise agreed in writing. The Client shall ensure that the venue is suitable for Surefire’s requirements and is clean and tidy. The Client will be liable for any insurance required for this venue and will provide a copy of the insurance certificate to Surefire if requested.
The Client shall be liable for providing all supporting equipment required by the trainer such as televisions, video players, overhead projectors and white boards unless otherwise agreed between the Client and Surefire.
The Client shall at its own expense supply Surefire with any other necessary documents or other materials and any other necessary data or other information relating to the Training Courses within sufficient time to enable Surefire to provide the Training Courses in accordance with these terms.
Surefire may at any time without notifying the Client make any changes to the Training Courses which are necessary to comply with any applicable safety or other statutory requirements.
Verbal bookings will be accepted but must be confirmed in writing by email within five working days. Only confirmed bookings will be accepted if the Training Courses date is less than ten days away.
Full payment for open courses and courses for new clients is due in advance of the agreed course date.
The Client must advise Surefire in writing if it requires any amendments to a confirmed Training Course.
Training Courses may be changed or cancelled without penalty providing at least twenty-one day’s notice is given. An administration fee of 25% of a Training Course fee will be incurred for cancellations or changes of less than twenty-one days notice but more than fourteen days notice, 50% for seven to fourteen days’ notice and 100% if less than seven days notice is given to the Company.
If no delegates attend a confirmed Training Course, the Client will pay to Surefire the full agreed price for that Training Course.
The Client must pay to Surefire the current published course fee. Payment must be made within 14 days of the confirmed Training Course unless otherwise agreed.
In the event of any unavoidable non-attendance of Surefire’s trainer for any reason outside of the Client’s control, a refund of the course fee will be issued. A refund will not be given if Surefire is unable to carry out its duties due to power failure, fire, flood or other unforeseen disruption beyond its control.
Surefire shall be entitled to vary Surefire’s standard charges from time to time unless Surefire gives the Client not less than three months’ written notice.
All charges quoted to the Client for the provision of the Training Course are exclusive of any Value Added Tax, for which the Client shall be additionally liable at the applicable rate from time to time.
Surefire shall be entitled to invoice the Client following the confirmed booking of a Training Course and full payment of the balance outstanding must be made by the Client no later than 14 days after the course date.
Delegates must attend the whole of the Training Courses to qualify for certification. Late arrivals may only be admitted onto Training Courses at the discretion of Surefire.
Surefire will provide certification to the qualifying Delegates following the Training Course. Surefire can provide duplicate certificates at a cost of five pounds (£5.00) per certificate. Spelling mistakes on certificates made by Surefire will not incur a duplicate fee.
All notes, computer disks and tapes, memoranda, correspondence, records, documents and other tangible items made, used or held by Surefire in the course of providing the Training Course will be and remain at all times the property of Surefire. At any time, whether prior to or upon the termination or expiration of this Agreement, the Client shall promptly on request deliver to Surefire all such tangible items which are in its possession or under its control relating to Surefire, its business affairs and clients and/or the Training Courses and it may not make or retain copies.
The property and any copyright or other intellectual property rights in any material provided by Surefire shall, unless otherwise agreed in writing between the Client and Surefire, belong to Surefire, subject only to the right of the Client to use the material for the purposes of utilising the Training Courses.
Surefire warrants to the Client that the Training Courses will be provided using reasonable care and skill and, as far as reasonably possible, in accordance with the specification. Where Surefire supplies in connection with the provision of the Training Courses any goods supplied by a third party, Surefire does not give any warranty, guarantee or other term as to their quality, fitness for purpose or otherwise, but shall, where possible, assign to the Client the benefit of any warranty, guarantee or indemnity given by the person supplying the goods to Surefire.
Except in respect of death or personal injury caused by Surefire’s negligence, or as expressly provided in these Terms, Surefire shall not be liable to the Client by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under these terms, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of Surefire, its trainees or agents or otherwise) which arise out of or in connection with the provision of the Training Courses or their use by the Client, and in any event the entire liability of Surefire under or in connection with these terms shall not exceed the amount of the Surefire’s charges for the provision of the Training Courses, except as expressly provided in these terms.
Surefire shall not be liable to the Client or be deemed to be in breach of these terms by reason of any delay in performing, or any failure to perform, any of Surefire’s obligations in relation to the Training Courses, if the delay or failure was due to any cause beyond Surefire’s reasonable control.
The Client shall be entitled to terminate the contract at any time by giving not less than one months’ written notice to Surefire.
Either party may (without limiting any other remedy) at any time terminate the contract by giving written notice to the other if the other commits any breach of these terms and (if capable of remedy) fails to remedy the breach within thirty days after being required by written notice to do so, or if the other goes into liquidation, becomes bankrupt, makes a voluntary arrangement with its creditors or has a receiver or administrator appointed.
These terms and conditions constitute the entire agreement between the parties, supersede any previous agreement or understanding and may not be varied except in writing between the parties. All other terms, express or implied by statute or otherwise, are excluded to the fullest extent permitted by Law.
A notice required or permitted to be given by either party to the other under these terms shall be in writing addressed to the other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.
No failure or delay by either party in exercising any of its rights under these terms shall be deemed to be a waiver of that right, and no waiver by either party of any breach of these terms by the other shall be considered as a waiver of any subsequent breach of the same or any other provision.
English Law shall apply to these terms, and the parties agree to submit to the non-exclusive jurisdiction of the English Courts.
Nothing in these terms is intended to, nor shall it, confer any right on a third party whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

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